PEAKID

Terms & Conditions

Last updated: 3 September 2026

Please read these Terms and Conditions carefully before using peak-id.com or engaging Peak ID's services. By accessing our website or purchasing our services you agree to be bound by these terms.

1. About Us

Peak ID is a performance coaching company providing bespoke health and performance coaching services to founders, executives, and senior professionals. Our website is located at peak-id.com.

Contact: [email protected]

2. Services

Peak ID provides personalised performance coaching programmes, including but not limited to:

A 90-day bespoke performance coaching programme
Blood biomarker analysis and interpretation
Training, nutrition, and lifestyle coaching
Daily accountability and weekly strategy sessions

Full details of the services included in your programme will be confirmed in your programme agreement.

3. Not Medical Advice

Important: The services provided by Peak ID are performance coaching services and do not constitute medical advice, diagnosis, or treatment. Blood analysis results are provided for informational purposes to support coaching decisions and are not a substitute for professional medical advice. Always consult a qualified healthcare professional before making any changes to your health, medication, or medical treatment. If you have any medical conditions, please disclose these during onboarding.

4. Eligibility

Our services are intended for adults aged 18 and over. By engaging our services you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

5. Application and Acceptance

Submitting an application does not guarantee acceptance into the programme. Peak ID reserves the right to decline applications at its discretion. A programme agreement will be provided upon acceptance and must be signed before services commence.

6. Payment

Programme fees will be confirmed in your programme agreement. Payment terms, accepted methods, and any instalment arrangements will be set out in that agreement. All prices are inclusive of VAT where applicable.

7. Cancellation and Refund Policy

Please refer to our Refund Policy for full details. In summary:

You have a 14-day cooling-off period from the date of purchase under UK consumer law, provided the programme has not commenced
Once the programme has commenced and onboarding has been completed, refunds are not available except at Peak ID's discretion
Where blood analysis has been processed, the cost of that analysis is non-refundable
Requests for cancellation must be submitted in writing to [email protected]

8. Your Obligations

To get the best from the programme and to ensure we can deliver the promised results, you agree to:

Provide accurate and complete information during onboarding and throughout the programme
Disclose any relevant medical conditions, medications, or health concerns
Follow the programme as designed and communicate honestly with your coach
Attend scheduled sessions or provide reasonable notice of cancellation
Respect the confidentiality of programme materials

9. Results Disclaimer

Results mentioned on this website, including client testimonials and transformation examples, are not typical. Individual results will vary based on factors including but not limited to commitment, consistency, individual physiology, lifestyle, and adherence to the programme. Peak ID makes no guarantee of specific results. The "average 10kg lost in 90 days" statistic reflects the aggregate experience of clients across the programme and should not be interpreted as a guarantee of individual outcome.

10. Intellectual Property

All content on this website including text, images, graphics, videos, and programme materials is the intellectual property of Peak ID or its licensors and is protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

11. Confidentiality

Programme materials, methodologies, frameworks, and proprietary systems shared during the programme are confidential to Peak ID. You agree not to share, reproduce, or commercialise these materials without our written consent.

12. Limitation of Liability

To the maximum extent permitted by law, Peak ID shall not be liable for:

Any indirect, incidental, or consequential loss arising from use of our services
Any health outcomes resulting from following programme recommendations where you have not disclosed relevant medical information
Any third-party services or platforms referenced in the programme

Our total liability to you shall not exceed the total fees paid for the programme in question. Nothing in these terms limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

13. Third-Party Links and Embeds

Our website contains links to third-party websites and embeds content from platforms including YouTube. We are not responsible for the content or privacy practices of third-party sites. Your use of those sites is governed by their respective terms and policies.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We reserve the right to update these terms at any time. Updated terms will be posted on this page with a new effective date. Your continued use of our website or services after changes constitutes acceptance.

16. Contact

For questions about these terms please contact us at [email protected].